Data Entry / Customer Service

If you thought about working from home and being your own boss, the Agents OnDemand program might be the right fit for you. We are looking for skilled, educated, and motivated people to assist customers with sales, service and technical support transactions. Agents work directly with customers over the phone, through online chat sessions, and email.

Technical Support Specialists

Technical support positions are very similar to basic customer service jobs but they involve assisting customers to resolve technical difficulties.

Cust Serv Sales Associate - Telecommuting

This is for a Telecommuting Agent (TCA). The first 5-7 weeks of employment will be in training at our site in Waco, Texas. After the first 5-7 weeks, the representative will work from home.

Customer Service Representatives / Call Center Agents

Handle customer communications. Respond to customers complaints, comments and requests by e-mail and telephone. Telecommuting possible. Flexible schedule. Salary: $8.50/hr.

PC Desktop Support Agents / Customer Service Representatives / C

A rapidly growing division of Tier 3 Support is looking for remote agents to join our team, working from your home office. Our clients demand the highest service level possible. In turn, we are constantly working to build a team of friendly and efficient support professionals to meet our current clients growing call volumes, as well as the numerous new clients we begin services for each month.

Research / Grant Writer / Administrative Assistant

The position involves customer service on insurance claims. Candidate should have experience in insurance claims and recovery. Other potential areas of experience that will be considered are telemarketing, customer service and sales. Candidate will be assertive, energetic, self-motivated, results-oriented, have good telephone manner, knowledge of consumer laws, demonstrate decision making with strong negotiation and problem solving skills. Excellent communication and people skills are required in order to assure the level of customer service that our clients have come to expect. Full-time and Part time positions available. Subrogation Duties Include (but are not limited to): Profile new and existing accounts and initiate recoveries through both verbal and written communications. Identify problem claims and recommend their disposition. Negotiate with claimants or third parties an appropriate resolution of insurance claims pending against them. Prioritize and document all activities for recovery. Review claimants financial capabilities to ensure all possible avenues of recovery have been examined. Work with the various resources to determine location of claimants whose whereabouts are unknown. Answer correspondence. Send requests to client liasons for information. Determine coverage and discuss billing and follow-up with claimants or insurance companies. Negotiate and document settlement offers. Coordinate claim with other recovery departments such as arbitration. Provide customer service to both the insurance carrier client and their insured. Maintain awareness of laws that govern the recovery activities. Work within specified timeframes.